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Maruti Suzuki recalls Ciaz for clutch defect

          Maruti Suzuki has recalled the Ciaz sedan for a clutch defect barely two month after its launch in India. 3796 Ciaz sedans have been called to fix the faulty clutch system and if you own a Ciaz, check Maruti Suzuki Service Campaign website and find out whether your car is a part of the recall.
          The recall of Ciaz is only for the manual versions and automatic versions are not affected. Maruti Ciaz was launched in October 2014 and has sold over 10000 units till now. Maruti Suzuki intends to soon export the Ciaz to international markets.

Maruti Suzuki’s Service Campaign of Ciaz recall

New Delhi, December 01, 2014: Maruti Suzuki India Limited will proactively undertake a Service Campaign to inspect a suspected fault and replace the relevant part of clutch operation system of a batch of 3,796 Ciaz (manual transmission) cars. These cars are among those manufactured till 7th November 2014.

The Company has decided to undertake a Service Campaign for these cars, in the interest of customers. Maruti Suzuki dealers have started to communicate with owners of the impacted vehicles.

Service Campaigns are undertaken globally by automobile companies to rectify faults that may potentially cause inconvenience to customers.
The inspection and replacement will be done free of cost to the customer.
Customers of Ciaz (manual transmission) can check the Company’s website to ascertain if their Ciaz is among the above mentioned vehicles.

The customer is requested to fill in the chassis number (MA3 followed by 14 digit alpha-numeric number) on the computer screen. The chassis number is embossed on the vehicle ID plate and is also in the vehicle invoice / registration documents.

Customers may also contact the nearest Maruti Suzuki dealer workshop to ascertain if their vehicle is among the above vehicles.
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