Maruti Suzuki has recalled the Ciaz
sedan for a clutch defect barely two month after its launch in India. 3796 Ciaz
sedans have been called to fix the faulty clutch system and if you own a Ciaz,
check Maruti Suzuki Service Campaign website and find out whether your car is a
part of the recall.
The recall of Ciaz is only for the
manual versions and automatic versions are not affected. Maruti Ciaz was
launched in October 2014 and has sold over 10000 units till now. Maruti Suzuki
intends to soon export the Ciaz to international markets.
Maruti Suzuki’s Service Campaign of Ciaz recall
New Delhi, December 01, 2014: Maruti Suzuki India Limited
will proactively undertake a Service Campaign to inspect a suspected fault and
replace the relevant part of clutch operation system of a batch of 3,796 Ciaz
(manual transmission) cars. These cars are among those manufactured till 7th
November 2014.
The Company has decided to undertake a Service Campaign
for these cars, in the interest of customers. Maruti Suzuki dealers have started
to communicate with owners of the impacted vehicles.
Service Campaigns are undertaken globally by automobile
companies to rectify faults that may potentially cause inconvenience to
customers.
The inspection and replacement will be done free of cost
to the customer.
Customers of Ciaz (manual transmission) can check the
Company’s website www.marutisuzuki.com to ascertain if their Ciaz is among the
above mentioned vehicles.
The customer is requested to fill in the chassis number
(MA3 followed by 14 digit alpha-numeric number) on the computer screen. The
chassis number is embossed on the vehicle ID plate and is also in the vehicle
invoice / registration documents.
Customers may also contact the nearest Maruti Suzuki
dealer workshop to ascertain if their vehicle is among the above vehicles.
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